We are keen to give the best experience possible with our solutions. Therefore, we intend to offer the usability peace of mind. Through this, you can rely on our scientific and technical team to support your choice of configuration, improving your imaging outcomes as best as possible, while assisting you in any case of technical issues.
Support
Our experts are here for each step of your experiments.
Before, during and after your project set-up, Abbelight is here for you and your team.
Scientific support
Our team will support you in:
- Project definition
- Sample preparation
- Bioimaging
- Data Analysis
Service Plans
Peace of mind.
Our products are designed to be robust and to offer longevity and the best usability. However, to maximize the performance and to secure lifetime of our material, we offer specific a wide variety of instrument service plans Care Programs to match your needs.
You have the flexibility of upgrading a plan at any time during your warranty or extend coverage after your warranty comes to an end. We offer fast, on-site support with no hidden fees.
Platform Service Plans
Abbelight Care 1
- Repair parts, labor, and travel covered
- 24-48 hrs. response time
- One annual one-site preventive Maintenance visit
Abbelight Care 2
- Abbelight Care 1
+ - On-site assessment
Abbelight Care 3
- Abbelight Care 2
+ - 1 year warranty extension
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Scientific support
- Our Scientific Team is available to support your specific project: quotation upon request
